How It Works
A calm rollout plan designed for African SMEs.
Ebizan combines white-glove onboarding, localized templates, and human support so your team can automate back-office work without pausing daily operations.
Deployment Snapshot
5-7 days
Average time to live operations
98%
Team adoption after the first month
Step 1
Discovery & Data Import
Share your current invoices, stock sheets, or bank exports. Our customer success team helps you clean and import them so nothing is lost in the handover.
Step 2
Workflow Design
We configure approval rules, user roles, WhatsApp templates, and branch structures to mirror how your business already operates—only calmer.
Step 3
Go-Live & Continuous Optimization
Teams onboard in under a week. We monitor adoption, surface bottlenecks, and keep refining until finance, operations, and sales feel in sync.
2-minute walkthrough showing onboarding, invoice automation, and team analytics inside Ebizan.
A co-pilot for every phase.
We pair every account with a Customer Success Partner who has worked inside West African finance or operations teams. They host weekly check-ins, monitor KPIs, and share playbooks from similar businesses.
- Guided onboarding for every branch or department
- In-app chat + WhatsApp support for rapid fixes
- Executive dashboards and weekly health reports
What you can expect
- A kickoff workshop aligning finance, sales, and operations
- Secure data migration and role-based provisioning
- Training tailored for managers, reps, and executives
- Quarterly business reviews to track ROI